Fair use disclaimer:
The instructions provided in this website and the contents are of a general nature and cannot substitute for the advice of a medical professional. Please advise clearly on your medical history during the registration of any course or consultation. If you use the website contents, you agree that you do so at your own risk and agree to release and discharge Serenity Qihealing from any and all claims that may arise.
Testimonials appearing on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those that have used our products and/or services in some way or another. However, they are individual results and results may vary. We do not claim that they are typical results clients will generally achieve. The testimonials are not necessarily representative of all of those who will use our products and/or services.
Online Events or Courses Cancellation Policy
If you cancel up to 24 hours prior to the day/time of the event, or the first class in a course or series, a full credit will be issued minus a 10% processing fee.
Processing of a refund credit is pending until you receive notice that we have received and validated your request. Estimated refund credit processing time is two weeks.
No credits are given for cancellations less than 24 hours prior to the day and time of an event, or the first class in a course or series, or if a student does not attend the event, or missed the classes. Any exceptions to this policy (besides those below) will be made at the discretion of the Serenity Qihealing administration.
Money-back refunds will be issued only in cases where the Serenity Qihealing cancels the event or appointment.
We reserve the right to cancel any event due to insufficient enrollments or other causes. Registrants will be notified by e-mail or messages at least 24 hours prior to the event or course. A full refund will be issued via the credit card or Paypal account originally charged. Estimated refund or credit processing time is two to three weeks.
Programs Where the Instructor Handles Her/His Own Registrations: This cancellation and refund policy does not apply to Serenity Qihealing-sponsored workshops, courses or trainings by any other teachers who handle their own registrations.
Private Appointments Amendment or Cancellation Policy
In case of any emergency or unavoidable incidents, the coach from Serenity Qihealing has the right to request for the rescheduling of an appointment via email, to the date and time which is mutually agreed upon.
The private one on one appointments at the Serenity Qihealing are extremely limited in quantity and are highly sought after. We request you to give advanced notice when you are unable to make your appointment for any reason, so that other clients may use that appointment time to receive External Qi healing energy they are looking for. We believe letting us know early that you cannot make your appointment, is also an act of love and kindness.
The appointment cancellation policy is:
- Full refund if you cancel 24 business hours or more before your appointment.
- 50% charge if you cancel in less than 24 hours or do not arrive to your appointment.
Should you have other questions or concerns about the terms and conditions, please send us an email at email@example.com.